SITE Concierge Volunteer Program
To help us welcome audiences in our new building, SITE is developing a new volunteer force to join our front lines as concierges.
SITE Concierges will add an important new dimension to SITE’s customer service, hospitality, and public face. SITE Concierges will offer support to the SITE staff on the floor each day by welcoming visitors, orienting them for their visit, providing information about membership, helping shoppers in the SITE store, and, for tourist visitors, providing advice about their visit to Santa Fe.
The ideal SITE Concierge is someone who is outgoing, has a passion for contemporary art, loves Santa Fe, and appreciates and understands the value of great customer service. Some of the activities during a shift might include: welcoming visitors and providing an overview of our exhibitions, contemporary art in general, and the new features of our building; assisting visitors in the SITE Store; and offering advice to tourist visitors about other activities including restaurant recommendations, other museums or galleries to visit, and other advice about enjoying their time in Santa Fe.
The training program for our SITE Concierges will offer continuing education in contemporary art, SITE’s exhibitions and programs, and the highlights of Santa Fe’s tourist attractions and history. Training will additionally include customer service and hospitality best practices, SITE front desk operations, SITE store merchandise familiarity, and overview of SITE’s Membership program.
SITE Concierge training will begin in late August. The position requires a commitment of one 3-4 hour shift per week. Full time and part time Santa Fe residents encouraged to apply. Send letter of interest to Susie Young at firstname.lastname@example.org.