New Job Opportunity
SITE Santa Fe is looking for engaging, articulate, and reliable individuals with experience in customer service to become SITE Guides (SGs). Every moment that SITE is open to the public, SGs are available in the galleries to dialogue with visitors and lead tours of the exhibitions. These staff members serve as the faces and front lines of SITE and will be expected to be knowledgeable about contemporary art, SITE’s history, and the artists & exhibitions shown at SITE. SGs must be comfortable working as educators for the museum as well as monitoring the safety of the artwork, building, and visitors. SGs are scheduled Wednesdays through Sundays and will be expected to stand for up to 3.5 hours at a time.
SITE Santa Fe SITE Guide Job Description
Reporting to the Education Manager, SITE Guide (SG) is responsible for engaging with the visitor and giving tours of the exhibition while monitoring the galleries and the security of the artwork and facility.
- Ability to stand for up to 3.5 hours at a time. Shifts are typically no longer than 8 hours (with a 1-hour break). Breaks are paid. Occasionally SGs will be scheduled for longer shifts, but appropriate breaks will be scheduled to make sure SITE Guides don’t work more than 3.5 hours without a break.
- Weekend availability. SITE Guides are scheduled Wednesday through Sunday when exhibitions are on-view. SITE Guides may also be given the opportunity to lead tours for school groups on Mondays and Tuesdays in the Fall and Spring. SITE Guides may also have the opportunity to work afternoons/evenings to assist with SITE’s public programs and/or outside venue rentals.
- Fluency in English is required, and fluency in Spanish is preferred.
- Experience in customer service preferred.
- Strong communication skills. SITE Guides must be able to communicate effectively with their fellow Guides and respond to emails in a timely fashion.
- Must have a knowledge of and an interest in contemporary art. A knowledge of art history is preferred.
- Must be available to work around holidays (eg. the Friday after Thanksgiving).
- Greet public, provide visitor information and have an extensive knowledge of the current exhibition and all activities/events scheduled during the season,
- Have knowledge and understanding of Visual Thinking Strategies (VTS) and other tour methodologies (will be trained),
- Lead tours of the exhibition to elementary, middle and high schools, colleges and adults,
- Engage in conversation and dialog with visitors about the art and be available to answer questions (will be trained),
- Participate in training about each exhibition and important skills (tours, cultural competency, communication, etc.),
- Attend all mandatory SITE lectures relating to current or upcoming exhibitions as an extension of the required study sessions,
- Monitor the galleries to ensure the safety and protection of the art.
APPLICATIONS ACCEPTED THROUGH 5PM ON MONDAY, JUNE 25, 2018.
Please submit a cover letter, stating why you are the ideal candidate for the position, and resume to: Amanda Lee, firstname.lastname@example.org. No phone calls please.
New Volunteer and Internship Opportunities
SITE Concierges Volunteer Program
To help us welcome audiences in our new building, SITE is developing a new volunteer force to join our front lines as concierges. SITE Concierges will add an important new dimension to SITE’s customer service, hospitality, and public face. SITE Concierges will offer support to the SITE staff on the floor each day by welcoming visitors, orienting them for their visit, providing information about membership, helping shoppers in the SITE store, and, for tourist visitors, providing advice about their visit to Santa Fe.
The ideal SITE Concierge is someone who is outgoing, has a passion for contemporary art, loves Santa Fe, and appreciates and understands the value of great customer service. Some of the activities during a shift might include: welcoming visitors and providing an overview of our exhibitions, contemporary art in general, and the new features of our building; assisting visitors in the SITE Store; and offering advice to tourist visitors about other activities including restaurant recommendations, other museums or galleries to visit, and other advice about enjoying their time in Santa Fe.
The training program for our SITE Concierges will offer continuing education in contemporary art, SITE’s exhibitions and programs, and the highlights of Santa Fe’s tourist attractions and history. Training will additionally include customer service and hospitality best practices, SITE front desk operations, SITE store merchandise familiarity, and overview of SITE’s Membership program.
SITE Concierge training will begin in late August. The position requires a commitment of one 3-4 hour shift per week. Full time and part time Santa Fe residents encouraged to apply. Send letter of interest to Susie Young at email@example.com. More information here.
SITE Internship Program
SITE Santa Fe offers dynamic opportunities for young students and professionals to gain valuable skills relevant to today’s museum careers. Internship applications are accepted for Spring, Fall, and Summer terms in the following areas: Exhibitions and Curatorial, Events and Development, External Affairs, Digital Media, and Education and Outreach.
In addition to the projects and training received in specific departments, interns are provided with many educational opportunities throughout the program. For each term, interns are scheduled to meet with senior staff members from each department. These meetings are informal opportunities for the interns to learn about how each department functions as well as the diverse career paths taken by SITE’s staff. Interns are also given opportunities to engage with other interns and organizations in Santa Fe and the surrounding area.
To apply follow this link. Applications for Summer 2018 will be accepted through April 1. Inquiries may be directed to Amanda Lee, Education Coordinator, at firstname.lastname@example.org or 505.989.1199, ext.14.